In the design and install business, your reputation rides not only on the quality of your own work, but also on the backing of the manufacturers whose products you recommend to your customers. Design input, rapid fulfillment, system tuning, and assistance with troubleshooting are all factors can make the difference between a job that stays on track and a job that ends with an unhappy client or an unsatisfactory result. Manufacturers that make these support services readily available become true partners to their dealer-installers, with each helping to reinforce the success of the other. It was because of this type of working relationship with Electro-Voice that Larry Habetz of Gulf Coast Sound recommended EV to Word of God Ministries for the sound system in the church’s newly constructed worship center in Shreveport, Louisiana. — July 2011